A 99.9% Server Uptime
We have set up our shared web hosting platform using stable hardware and heavily customized software. Our system administrators have installed a modified version of SELinux on all our web hosting servers to guarantee utmost safety and dependability. We’ve installed a number of denial–of–service protection units together with highly effective firewall programs to make sure our internal network is unassailable and secure.
All our Linux shared web hosting packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, the uptime guarantee remains the same.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it is crucial that you also set up your own network architecture. That’s why we built a custom internal network in each one of our datacenters. Relying on top–notch Juniper switches and routers, our internal network allows for blazing–fast data transfer speeds and is also completely redundant.
This way you will take advantage of a 99.9% network uptime in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter as well as in our Australia based datacenter, no matter which web hosting service you have opted for.
A 30–Day Money–Back Guarantee
Just like with every other service, if it is your cash at stake, you can’t feel truly secure. Because of this, with all our cloud hosting plans we offer a 30–day money–back guarantee. If you do not feel satisfied with our hosting service or in case you need to get a bit more robust hosting solution, such as a VPS web hosting or even a Linux dedicated hosting services – you’ll get a full refund, with no concealed costs or repayment taxes.
24/7 Technical Support
In the event that you have a web hosting company, your customer service technicians are of prime importance. That’s why we’ve attentively gathered a very experienced team of support engineers, each with many years of experience behind his back. With their help, our company offers 24x7 support with all our hosting services.
And not only that, we offer a 1–hour response time guarantee. All client support tickets are replied to in under 60 minutes and our average ticket response time is less than 20 minutes!