Assistance Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Response Guarantee

  • Each ticket you post to our customer help Department will be handled in approximately one hour. All standard issues are going to be resolved as quickly as possible. Yet, if the help question you have submitted needs the aid of a qualified administrator, we will address the ticket to him and will let you know about the hold–off.

  • Top quality support service
  • Professional Tech Help And Support Service

  • We are on line for you 24/7 to give you information and client support and also to aid you with any problem that you could encounter while you are maintaining your virtual server. We can help you with all pre–configured applications, including your OS, server admin panel (with regards to the VPS type) and the Control Panel produced entirely by us.

  • Intuitive help center
  • An Intuitive Help Section

  • Each part of the Control Panel that comes free–of–charge with your VPS offers you an internal articles base. There’s an assortment of comprehensive how to articles and a choice of step by step video lessons that illustrate all the important website administration responsibilities. You can find them by simply clicking the Help or Video buttons in the top right side of each Control Panel section.