Q: Why do I have to transfer my website? What does website migration entail?
A: The web site migration service that we are offering is free of cost (within a certain limit). We’ll transfer your website(s) to our top–notch cloud hosting platform without you having to do anything. We know from personal experience that changing web hosting providers can result in lost info and undesired downtime. For this reason, we will do all that for you for free!We’ve got highly skilled administrators whose only responsibility is to ensure that your web site works exactly as it did on your former hosting platform. Our administrators are experts in transferring custom–built web sites, as well as web sites that are based upon well–known web apps like WordPress and Joomla™.
Q: How much time will it take for my web site to be migrated over to your platform?
A: While we can’t give you a precise ETA, since there are lots of factors, including the physical size of the files and databases, the physical location of the present host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we’ll do our best to move your site within 48h, and in certain cases – within 24h (if the website content is not very large).
Q: My privacy is crucial to me. What details do you require?
A: Yup. We’ll need to have the name of the website that you would like us to move. We’ll also need a way to log into your present web hosting account so that we can get the content pertaining to your website.
Q: I give you access to delicate info. How can I be sure that you won’t abuse it?
Q: Will there be any downtime for my site?
A: While we transfer your web site, it will be available both in your web hosting account with us and in your account with your former hosting provider. When the transfer is done, we will ensure that everything is functioning correctly and that the integrity of your web content is not affected prior to notifying you that the migration is completed. After that, we’ll explain to you how to move the domain over to your web hosting account with us and how to modify your DNS resource records.
Q: Will my current hosting provider need to provide any information/assistance?
A: Nope. We’ll never get in touch with your hosting provider about anything. They won’t be aware of the web site migration either.
Q: Which hosting platforms do you support?
A: Yep. We support all conventional Linux–driven web hosting platforms. We don’t support Windows–based web hosting platforms, because we do not offer Windows web hosting solutions ourselves.Additionally, we don’t support proprietary web site building and administration user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.